Refund Policy
If the tour or any part of the tour could not be conducted due to reasons beyond the control of the Company, where in the Company shall not be held responsible for any refund to the Client. However, it may be at the sole discretion of the Company to give refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final. Refunds (if any) would be paid by the Company directly to you which would take at least 45 days to process the refund (if due). However no refund whatsoever is payable if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.
Hotels
The tour would include the mentioned or the similar category of rooms. In case a client has a particular requirement, the Company would make all efforts for the same; however, we cannot guarantee for the same.
Meals
Meals would be included, where ever mentioned in the tour; however meal arrangements can be changed as per circumstances without any prior notice. If a client does not avail the meal included in the tour no refund would be given for that.
Baggage
The Client traveling by air have different baggage restrictions and limitations as per weight, size and number of bags, for different countries, which is currently 15 Kg per person for domestic flights, Excess in bag over & above the mentioned weight, size and number of bags would be charged by the airlines directly by the client as per the airlines rules. All baggage’s at all times and in all circumstances would be the responsibility of the Client. Status Quo Travels would not be responsible for any loss of any personal belongings.
Tipping
Tipping is customary in all parts of the world for services rendered (e.g. porters, coach drivers, guides etc) but are not included in the tour cost, hence paid directly by the clients.
Punctuality
Since all tours & sightseeing’s are time bound, it is essential that the schedules and timings mentioned in the itineraries are strictly followed by the Clients so as to ensure that all the services can be duly provided. If the Client misses any service due to his or her unpunctuality, there would be no refund for the same.
